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Contacting Properties on Zump

Updated: Mar 9, 2023

With Zump you can contact any home in the UK to let the owners know you're interested in their property. If you're contacting an off market property (homes without pins on them) we will send them a Zump post to show that you're interested. If your contacting on market (blue pins) or pre market (pink pins) it will open up a chat in app.

On market / Pre market

There are hundreds of properties shared by owners and agents on Zump marked with pink and blue pins. Explore their profiles and message any that you're interested in.

When you message a property it will open a chat room with them, they can view your profile in-app and either accept or decline your interest. You will be notified if they accept your message and you can then discuss their property, moving timeline and price directly. If they decide to sell they can either do it themselves or instruct an agent to takeover the process.

Off market properties

There are 27 million homes in the UK and only a tiny fraction are on the market, the rest are off market. However just because they aren't actively selling doesn't mean they won't be interested. A reported 42% of owners are thinking of moving but haven't quite made the leap for various reasons. Your Zump might be just the push they were waiting for.

On the map you can tap on any property to see the profile, grey pins mean they are off market. If you like the home press I'm interested on the profile and we will send a letter to the owners to see if they are interested in selling. They can respond by phone, email, through the website or app.

If they do respond our property advisor will be in touch with both parties to organise the next steps. If they don't we will send a follow up letter after two weeks to make sure they are aware of your interest.

You can track the progress of your sent Zumps in the Zumps area of your profile.


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